One Step Ahead
How is the Internet changing the way we do business? Discover how the latest Internet trends will affect the way you provide customer service, e-commerce, sales, training, Internet marketing, and more.
Friday, October 08, 2004
On-line shopping sites stripping customer laws
Many Australian on-line shopping Web sites are depriving consumers of their basic rights, according to the ACCC. For example, when stating their terms and conditions regarding refunds and warranties, some sites are so strict that they misrepresent consumer rights and protections.
Welcome, and thanks for reading One Step Ahead, which will keep you up-to-date with the latest Internet news and how it affects your business.
Gihan Perera
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